Build a better
car wash.
I've spent years helping car wash operators grow membership programs, develop stronger teams, improve operations and solve the problems standing between their washes and better performance.
Now I bring that experience directly to operators.
If your car wash can be better, I can help you get it there.
You may know me as "The Membership Guy."
I've trained teams at more than 1,000 car washes, developed membership sales and training systems used across the country, and spent years helping operators turn occasional customers into recurring members.
But I've never believed membership exists in a vacuum.
Great membership performance requires great people, operations, training, leadership and execution.
That's the work I do.
Today, I help operators improve the entire car wash.
Membership & Revenue Growth
Build stronger membership programs, improve conversion, understand retention and create sustainable recurring revenue.
Operations
Identify operational obstacles, improve processes and find the things costing your wash time, money and customers.
People & Training
Build teams that know what great looks like — and give managers the systems to coach, develop and hold people accountable.
Customer Experience
Look at your wash through the customer's eyes and identify opportunities from the entrance to the exit.
Leadership & Strategy
Help owners and operators determine what needs attention, what matters most and what to do next.
I don't consult from a conference room.
I work at the wash.
I watch the operation. I talk to the team. I experience what your customers experience. I look at the numbers. I ask questions.
Then we figure out what's working, what's getting in the way, and what we're going to do about it.
No 80-page report that sits on a shelf.
Find the problems. Build the plan. Develop the people. Execute.
Let's Talk About Your Wash →And now there's a way to measure it.
MPQ™
Membership Performance Quotient
MPQ evaluates Conversion, Usage, Attrition and Saturation to measure the health of your membership program — and help identify where your greatest opportunity lies.
Calculate Your MPQ →Your wash doesn't need another opinion.
It needs a plan.
Maybe membership isn't growing.
Maybe turnover is killing you.
Maybe the team isn't executing.
Maybe your managers need development.
Maybe operations have slipped.
Or maybe the business is doing well and you know it can be better.
That's when you call me.
Work With Sean →