MPQ™ · Membership Performance Quotient

How healthy is your membership program?

Enter a few numbers from your POS. MPQ calculates your score from 0.0 to 10.0 and tells you what to focus on next.

ConversionAverage Monthly UsageAverage Monthly AttritionSaturation

1. Members
2. Sales
3. Washes
4. Your details

Measurement period & members

Pull these from your POS or membership platform. MPQ does the math.

Start date

End date

Starting active members

members

Ending active members

members

MPQ 1.0 benchmarks are currently designed more for tunnel / express exterior membership programs. However they are a guide to help identify potential opportunity areas in your membership program, no matter what type of wash you operate. MPQ will continue to grow as we learn. The 2.0 version will specifically differentiate between Express Tunnel, Full Serve, Automatic, and Self Serve. Stay tuned!